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Lacey · Olympia · Tumwater · the South Sound

Heat pumps and furnaces, installed right the first time.

Heating, cooling and water heaters for South Sound homes. Call before noon and we can usually be there the same day; replacements come as written options with model numbers.

Book a home comfort visit (360) 555-0148
  • ★★★★★Google rating owner's number here
  • NATECertified technicians slot
  • EPA 608Refrigerant certified slot
  • L&ILicensed, bonded, insured
Technician in a grey polo checking the top of an outdoor heat pump unit beside a white-sided house
Demo Rebate check On oil or baseboard heat? We'll confirm what you qualify for at the visit. See the cost stack

Today's openings, synced from your schedule Demo

Something stopped working?

  • No heatFurnace, heat pump or boiler
  • No coolingAC or heat pump in a heat wave
  • No hot waterTank or tankless
Call (360) 555-0148

Fix it today, or replace it this year. Two different visits.

Most companies send the same salesperson for both. We do not. Tell us which one you need and you get the right person.

Fix it today

A technician with common parts on the truck. You get the repair price in writing before any work starts, and a carbon monoxide check on every furnace visit.

  • Same-day when you call before noon (sample promise)
  • Text with the technician's name and photo before they arrive
  • Same diagnostic fee on Saturdays (owner sets policy)
Missed-call text-backDemo

If we miss your call, you get a text within a minute, so you are not left calling the next company.

Missed call · 7:42 am

Hi, this is Tolmie Heating. Sorry we missed you. Is this about no heat, a repair, or a new system? Reply here and we'll book you in.

No heat. Furnace is clicking.

Got it. Jake can be there 10 to 12 today. Reply YES to confirm.

Call now for a repair
Technician kneeling beside an open toolcase, connecting gauges to a unit

Replace it this year

A free home comfort visit, about an hour. We measure the house room by room, check your ducts and electrical panel, and leave written options: usually a good, better and best, each with model numbers and the price.

  • Heat pump, dual fuel or furnace, priced side by side
  • Rebates you qualify for, checked against the official program
  • No pressure. The options stay valid for 30 days (sample)
Book a home comfort visit
Diagram: an outdoor heat pump unit connected by refrigerant lines to an indoor unit inside a house backup 35°F outside 68°F inside
Simplified diagram, not to scale.

How a heat pump heats a house in a South Sound January

Our winters sit near freezing and stay damp for months. That is close to ideal heat pump weather. Here is what happens on a 35°F morning.

1. The outdoor unit pulls heat from cold air

Even 35°F air holds heat. Refrigerant in the outdoor coil is colder than the air, so heat moves into it. That is why the fan runs and the unit hums quietly in winter.

2. The line set carries it inside

The compressor squeezes the refrigerant, which raises its temperature, and two copper lines carry it through the wall. No fuel is burned to make the heat; electricity only moves it.

3. The indoor unit releases it

Your air handler or a ductless head blows air across the warm coil. The air comes out steady and even instead of the blast-then-nothing of an old furnace.

4. Backup covers the rare hard freeze

On the few nights each year that drop well below freezing, electric strips or your existing gas furnace help out. In August the whole thing runs in reverse and cools the house.

More about heat pumps

What a heat pump really costs you, in one stack

Price, rebates and the monthly payment are usually three different links on three different sites. Here they are together. Move the slider and pick what heats your home now.

Heating now with

Example Every figure here is an illustration to show how the stack works, not a quote or a promise of any rebate. Rebates change; check your utility's rebate page and the WA Department of Commerce. The federal heat pump tax credit ended for installs after December 31, 2025.

Installed price, example
Utility rebate, example
State or income-based rebate, if eligible
Your net cost, example
Or about Example: 120 months at 7.99% APR through a third-party lender, subject to credit approval.
Get my real numbers at a home comfort visit

What we install and fix

Outdoor heat pump unit set on a pad beside the white wall of a house Heat pumpsDucted heat pumps that heat through a South Sound January and cool in August.Ducted, ductless and dual fuel

The Comfort Plan

Two visits a year keep a system efficient and catch small problems before a cold snap. Members get priority booking when everyone's furnace quits on the same night.

Example pricing. The owner sets the real plan and price.

Plan details
Comfort Plan comparison, example pricing
IncludedEssential
$16/mo		Complete
$29/mo
Fall heating checkYesYes
Spring cooling checkYesYes
Priority bookingYesFront of the line
Filters suppliedNoYes
Repair discount10%15%
Water heater flushNoYes
Technician in a green shirt servicing an outdoor unit with tools laid out

The same faces at your door

Our technicians are employees, not subcontractors. They wear the uniform, drive the marked van, and the photo on your confirmation text is the person who shows up.

  • Jake M. Lead installer photo day slot
  • Ana R. Service technician photo day slot
  • Dana K. Office and scheduling photo day slot

Sample team names. On photo day we shoot your crew, your vans and your real installs to replace every stock photo here.

About Tolmie

What neighbours say

All reviews

★★★★★

Our oil furnace died the week before Thanksgiving. They had heat back that night and came back the next week with three heat pump options on paper. No pressure at all.
Marianne, Olympia · Furnace repair, then ducted heat pump · Sample review

★★★★★

The tech texted a photo before he arrived, showed me the bad part, and gave me the price before touching anything. That is all I wanted.
Dev, Lacey · AC repair · Sample review

★★★★★

We had baseboards in a 1960s rambler. Three ductless heads later the house is even and quiet. They covered the line set so it looks tidy from the street.
Rosa, Tumwater · Ductless, three zones · Sample review
  • Manufacturer dealer badge slot
  • Second dealer badge slot
  • NATE slot
  • EPA 608 slot
  • BBB slot
  • WA L&I contractor #TOLMIHA000XX (sample)

Where we work

Thurston County and the edges of Pierce and Mason. If you are not sure, call and ask.

  • Lacey
  • Olympia
  • Tumwater
  • DuPont
  • Yelm
  • Steilacoom
  • Lakewood
  • Shelton
Service area details
Wooded South Sound neighbourhood at dusk with lit windows

Questions we hear every October

Still not sure? The front desk in the corner can answer the quick ones.

How fast can someone come out when we have no heat?

In this demo the promise reads: call before noon and we can usually be there the same day. The owner sets the real window. After hours, the answering line takes the details and the on-call technician calls you back.

Do you give prices before starting work?

Yes. Repairs are priced in writing before we start. Replacements come as written options with model numbers so you can compare.

Are heat pumps worth it in our climate?

Our winters are mild and damp, which is close to ideal for a heat pump. Whether it pays off for your home depends on what you heat with now. We show the comparison at the visit.

What rebates can I get?

Utility and state rebates change through the year. We confirm what you qualify for at the visit and link you to the official program. We do not promise amounts we cannot verify. The federal heat pump tax credit ended for systems installed after December 31, 2025.

Do you offer financing?

Yes, through a third-party lender, subject to credit approval. Terms are on the financing page.

Three questions and you are booked

Pick what you need, tell us about the home, and how to reach you. A person confirms by text.

  1. Choose repair, replacement or maintenance
  2. ZIP and what heats the house now
  3. Name and mobile number

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